Category Archives: Internet/Telecom/Social Media

The Internet is dead! Long live … television?

So says Mark Cuban. Now, I’m typically a big Cuban fan. But I’m looking at an AdAge report on his remarks from yesterday’s Cable Telecommunications Association for Marketing (CTAM) Summit, and I’m a little puzzled. Speaking at the Cable Telecommunications Association for Marketing (CTAM) Summit in Washington yesterday, Mr. Cuban declared “the Internet is dead” in an otherwise subdued panel

Read more

Of customer service, desk jockeys and service rangers

Been doing some work on my biz blog this evening, and I might as well point those of you interested in subjects like customer service (as in, “why does customer service at every damned company I have to deal with suck so bad?”) to something I just posted. In essence, I’m just sick of people pretending that certain kinds of

Read more

Shelley the Republican fears S&R

I doubt we’ll get the comment approved. But here’s what I submitted to the God’s Hitlist page at Shelley the Republican: Seriously, this is all pretty offensive. I’ve turned this godforsaken site inside-out and can’t find a single mention of either me or Scholars & Rogues, and I promise you, God hates us a lot worse than he does some

Read more

Blogging USA: Thinkworld vs. Shoutworld

This article originally appeared in the Shoptalk section of the Editor & Publisher online edition. — High hopes for the watchdogs in the blogosphere during Campaign 2004 were only partly realized, as consumers strapped on their blinders and hung a fast left or right, looking for a witty putdown they might agree with. (November 13, 2004) — Expectations were high

Read more
Recent Entries »